Partner-hosted assessments (participant)
Partners sometimes embed journeys via /partners/assessments/[assessment-id] with signed query payloads.
Operational triage playbook:
| Symptom | First guidance |
|---|---|
| Storage-access modal denies progression | Participant must allow partitioned storage prompts (esp. Safari Intelligent Tracking Prevention). Retest after enabling or switching browsers. Collect partner + employer metadata before engineering tickets. |
| Identity capture fields mismatched stakeholder expectation | Align with contractual data exchange appendices—not engineering defect by default |
Escalations route through Success + integrations owners first; attach HAR excerpts only after redacting secrets not verbally reading tokens aloud internally.