Taking an assessment (participant guide)
When a candidate opens an assessment and starts answering questions, they enter Skilladder's assessment-taking experience — a focused view designed for completing the test without distractions from the broader admin interface.
What the experience looks like
The assessment screen shows one or more questions at a time depending on how the assessment is configured. Navigation between questions uses the on-screen buttons.
A connection status bar appears at the top of the assessment (not shown in preview mode). It tells the candidate whether their answers are syncing to Skilladder:
| Status | What it means |
|---|---|
| Connected | Answers are saving normally. |
| Offline — answers saved locally | The browser lost network access. Answers are kept in this tab until connectivity returns. |
| Reconnecting… | Network is back; pending answers are uploading. |
| Connected — answers synced | Pending answers finished uploading (brief confirmation before returning to Connected). |
Short-answer questions also show a small save indicator next to the field: Saving…, Saved, or Saved locally when offline.
Saving progress automatically
Progress is saved automatically as the candidate works through questions. They do not need to click a separate save button for each answer.
- Multiple-choice and similar question types save as soon as a selection is made.
- Short-answer questions save shortly after the candidate stops typing (a short pause avoids saving on every keystroke).
- If the network is available, answers sync to the server in the background.
- If the network drops, answers are stored locally in the current browser tab and upload when connectivity returns.
Candidates should keep the same browser tab open while taking a timed assessment. Closing the tab clears locally buffered answers for that session (server-saved answers from earlier syncs are still kept).
Returning after a break or refresh
If a candidate steps away and comes back in the same browser before the assessment deadline:
- Skilladder looks for their in-progress attempt for that assessment.
- Previously synced answers are restored from the server.
- Any newer answers that were only saved locally in that tab are merged in before the UI loads.
- The candidate is taken to the first unanswered question rather than starting from question one.
If they already submitted the assessment, they cannot resume — a new attempt follows the programme's attempt rules.
Timer
Timed assessments show a countdown at the top. The timer accounts for time already spent if the candidate resumes an in-progress session, so they do not get a full duration reset after refresh.
A stable internet connection still matters for keeping the timer and answers aligned with the server.
Finishing and submitting
The Submit button (or final-step equivalent) is only available when:
- The browser is online, and
- All locally buffered answers have finished uploading.
If the candidate tries to submit while offline, they see a message that submission will continue automatically once connection is restored and pending answers have synced.
After completing all questions and submitting:
- Some assessments show a results summary page immediately — this gives a provisional score or overview.
- Others don't show results straight away — this usually means the company has chosen to review results before releasing them, or the programme's policy is not to share scores immediately.
If a candidate asks "why can't I see my score?", the most common answer is that the company running the programme has chosen to withhold results until after review. This is not a technical issue — it's a deliberate setting.
Recommendations for candidates
- Use a supported desktop browser — Chrome or Firefox work best. Mobile browsers can work but some assessment formats are designed for desktop.
- Avoid browser extensions that block scripts or network activity (ad blockers, strict privacy tools) — these can interfere with question loading, autosave, or reconnect sync.
- Prefer a stable internet connection, especially for timed assessments.
- If they go offline briefly, wait for "Connected — answers synced" before submitting.
- Do not rely on copying answers elsewhere as a backup — use the built-in local save and resume behaviour instead.
See also
- Accept an assessment invite — how to get started from an invite link
- Partner-hosted assessment flow — embedded and partner-platform access
- Participant — Skill Profile — what participants see after completing assessments
- Troubleshooting — common messages — offline and submit messages