Partner experiences (high-level)
Partners sometimes embed Skilladder journeys into their LMS or hiring stacks.
Participant entry
Individuals may authenticate through /partners/assessments/[assessment-id] URLs carrying signed parameters validating partner context (tokens change over time).
UI differences:
- Potential iframes, storage permission prompts — blockers mimic third-party cookie issues in Safari hardening contexts.
- Branding overlays may apply client employer marks served from Skilladder data.
Operational triage playbook:
| Symptom | First response |
|---|---|
| “Storage denied” toast | Retry after enabling site storage; confirm not in strict incognito sandbox. Escalate to engineering if repeatable on supported browsers |
| Participant stuck after completion | Gather partner URL with redacted identifiers + timestamp |
Internal owners for commercial partner onboarding live outside this guide unless CS documents them elsewhere — escalate ambiguous SLAs via Success leadership.
See also
- Capabilities matrix — partner participants are not listed as full internal roles; treat them as externally authenticated assessors with constrained navigation.