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Assessment invites

When a company administrator sends an assessment invite, the candidate receives an email with a unique link. That link takes them to the assessment's landing page — separate from the main Skilladder sign-in page.

The landing page shows the assessment name and a brief description. From there, the candidate has two options:

OptionWhen to use it
Sign UpFirst time on Skilladder — creates an account linked to the invite
Sign InAlready has a Skilladder account — signs in and connects to the assessment

Always direct first-time candidates through Sign Up on the invite page, not through the main Skilladder homepage. The invite link sets up the right context for the assessment automatically.

Common issues and fixes​

SymptomLikely causeWhat to do
"Invite invalid", "expired", or "disabled" bannerThe company revoked the assessment, or the invite link has expiredAsk the company admin to check the assessment status and resend the invite if needed
Email mismatch messageThe candidate is signed in to Skilladder under a different email than the one the invite was sent toAsk them to sign out completely, then reopen the original invite link
Candidate can't find the invite emailCaught in spam, or the email used was a group alias that filters linksHave the admin resend to a direct address; confirm the correct email was entered when sending

For CS escalations​

If a candidate issue doesn't resolve with the steps above, collect the following before escalating to #producttech_cooking:

  • The invite link (with personal details removed if needed)
  • The email address the invite was sent to
  • The error message the candidate saw and approximately when

See also​