Review assessment results
Goal: See a candidate's score, session history, and outcomes after they complete an assessment.
Who can do this: Company administrators, Platform admins, Directory admins, and company staff with the View results & analytics permission. Staff viewer roles can browse but cannot export. Talent and Candidate roles cannot access results for other participants.
Before you start
- The candidate must have completed an assessment — results only appear after submission. Pending or in-progress attempts are not shown.
- If you're expecting results and don't see them, check whether the candidate actually finished (see Troubleshooting below).
Option A — Review from the Candidates directory
Use this when you want to find a specific person and see everything they've completed.
- Click Candidates in the sidebar.
- Search or filter to find the candidate.
- Click their row to open their profile at
/candidates/[candidate-id]. - Review their completed sessions, scores, and any evidence flags or role recommendation signals shown on the profile.
Option B — Review from the assessment detail
Use this when you want to see all candidates who completed a specific assessment.
- Click Assessments in the sidebar.
- Find the assessment and click its title to open the detail page.
- Navigate to the Sessions or Results tab (label depends on the release).
- Browse the list of completions — you can see scores, completion dates, and status for each participant.
- Click a row to drill into an individual candidate's result.
Export results
If you need to share results outside of Skilladder:
- From the assessment detail or the Assessments list, click the Export button.
- If you clicked Export from the Assessments list (all assessments), you will be prompted to optionally select specific assessments — leave the picker empty to export everything in scope.
- Choose format (CSV or XLSX) and confirm. The file is emailed to you — large exports may take a minute.
- If the Export button is not visible, you do not have the View results & analytics permission — ask your administrator.
The exported file includes one row per candidate attempt. The Avg Score (%) column shows the candidate's average across all their attempts on that assessment, alongside the individual Total Score (%) for each row.
:::caution Do not promise exports before verifying
Always confirm the Export button is visible in your account before telling a customer their results can be downloaded. Permissions and feature flags control this — it's not universal.
:::
Close an assessment
If you need to immediately stop all new candidate access to a live assessment:
- Open the assessment and go to the Settings tab.
- Scroll to the Danger Zone section at the bottom.
- Click Close Assessment and confirm in the dialog.
This sets the deadline to yesterday, blocking new access immediately. Candidates already mid-session are not interrupted. You can re-open the assessment at any time by clearing or extending the deadline in Publishing Settings.
What happens next
After reviewing results:
- Candidates directory — see the full history for a candidate across multiple assessments
- Question bank — Item Analysis — if you have operator access, use real response data to analyse question quality
- Troubleshooting — common messages — for common issues users report around results visibility
Common issues
| Problem | What to check |
|---|---|
| Results tab is missing or empty | The candidate may not have submitted yet — check if their session is still in progress |
| Export button is not visible | Your account doesn't have the View results & analytics permission — ask your administrator |
| Can't find the candidate in the directory | Timing: candidates appear after they have authenticated and started an assessment. Check whether the invite was opened and whether they've signed up |
| Directory admin sees no Candidates menu | This is by design — Directory admins manage content, not hiring operations. They do not have access to the candidates directory |