Participant — accepting an enterprise invite

Goal: Help an enterprise primary contact set up their Skilladder account after being invited by a Platform administrator.

This guide is for the main contact at a new enterprise company who received an onboarding email from Skilladder.

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Before you start

• The invite link in the email expires. Act before the expiry date shown.
• If the link has already expired, there is no self-serve extension — contact the Skilladder team to request a new invite.

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Steps

1. Open the invite link from the onboarding email.
2. Follow the setup screens — these cover account creation, password setup, and any legal acknowledgements required.
3. Once complete, you're directed to sign in.
4. Sign in with the email address that received the invite and the password you just set.

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Common problems and fixes

Problem	What to do
The link shows an error or says it's expired	Contact Skilladder support — the Platform admin needs to issue a new invite
Legal screen won't advance	Ensure all required fields and checkboxes are completed before clicking Continue

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What happens next

After signing in as the company's primary administrator, you can:

• Invite your team members
• Create your first assessment
• Understand your dashboard

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For operators

If you're a Platform admin sending this invite, see Onboard a new enterprise client.