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Email providers (Platform admins)

Goal: Configure the outbound email provider used for platform-sent emails (invites, notifications, etc.).

Who can do this: Platform administrators only. The Email Providers tab is not visible to other roles.

Before you start​

  • This is found inside Account Settings, not the admin panel. It's treated as operator-level configuration tied to your platform session.

Steps​

  1. Sign in as a Platform administrator.
  2. Click your avatar or user menu → Account Settings.
  3. Click the Email Providers tab (only visible if you're a Platform admin).
  4. Configure the provider records shown — exact fields depend on which providers are enabled in the current release.
  5. Use the Test button (if available) to send a test email and confirm the configuration works.
  6. Save your changes.

What happens next​

Once configured, platform emails (invites, team onboarding, enterprise onboarding) route through the provider you set up here. If emails aren't being delivered after configuration, send the error details to #producttech_cooking.