Candidates directory & profiles
Goal: Find candidates, view their assessment history, and drill into individual profiles.
Who can do this: Company administrators, Platform admins, and company staff with the View results & analytics permission. Directory administrators do not have candidates access by design (they manage content, not hiring operations). Talent and Candidate roles cannot view other participants' profiles.
Before you start
- If Candidates is missing from your sidebar, either your role doesn't include it or you're a Directory admin (no candidates access by design). Check Capabilities matrix.
- To export candidate data, you need the View results & analytics permission.
Search the candidates roster
- Click Candidates in the sidebar.
- Use the search bar and available filters (skills, statuses, and other criteria visible for your role) to narrow the list.
- Use pagination to browse through results.
Open a candidate profile
- Click a candidate's row to open their profile at
/candidates/[candidate-id]. - Review their assessment history — completed sessions, scores, evidence flags, and any role recommendation insights.
- Use export actions only when you have export permission.
What happens next
- Review assessment results — view results from the assessment side rather than the candidate side
Common issues
| Problem | Cause |
|---|---|
| Candidates menu is missing | Wrong role, or this is a Directory admin account (they don't have candidates access by design) |
| Candidate table is empty despite sending invites | Timing — candidates appear after they've authenticated and started an assessment. Check whether the invite was opened and if it has expired. |