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Assessment requests queue (operators)

/assessment-requests and /assessment-requests/new, /assessment-requests/[id]

Internal intake desk for structured assessment requests (often paired with JD self-service).

Prerequisites

  • canAccessAssessmentRequestsPlatform Administrator or Directory Administrator (MCA & company personas excluded in permissions guard).

List & triage

  1. Navigate /assessment-requests.
  2. Scan table / cards for status cues (exact labels vary).
  3. Use search or filters when present.
  4. Open detail: /assessment-requests/[assessmentRequestId].

Create manually (when allowed)

/assessment-requests/new — launches AssessmentRequestFlowShell for operator-authored requests mirroring structured fields used in JD intake.

  1. Fill required metadata + structured skill sections.
  2. Save/submit using primary button at bottom of flow.

Resolution hygiene

Document internally (ticket) when fulfilment attaches a concrete Assessment row so CS can communicate back to customer contacts.